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You selected the issue: Trackpad dead zone

If your HTC Vive controller trackpad does not click in one zone, please contact HTC to have your controller spring replaced.

Drop files here to attach them to your request
Step 1
Please attach a SteamVR system report.

  • From your desktop, start SteamVR
  • Make sure that your VR devices are connected to the host computer and their power sources.
  • If possible, make sure your controllers are powered on and paired.
  • In the SteamVR window, select the SteamVR drop-down menu
  • Select Create System Report
  • Select Save to File in the bottom right of the screen
  • Attach the file to your ticket
Step 2
If you'd like to attach a file or screenshot to your help request, please use the Steam Client or update your web browser.
Browse for a file to attach or drag and drop files here.