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You selected the issue: Poor sound quality
Secure loose cables
Make sure all connections at the headset, Link Box, and PC are secure.

See the "Connecting a USB device to the headset" section in the HTC Vive owner's manual to learn how to secure cables on the headset.
Adjust playback quality in Windows
Run SteamVR and have your Vive connected while following these directions.
  1. Right-click the Volume icon in your task tray
  2. Select Playback devices
  3. Right-click HTC-Vive-C and select Properties
  4. Under the Advanced tab, set your audio quality to 16 bit, 48000 Hz
  5. Click Apply