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Steam Support
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You selected the issue: Further support

You can check our discussions for community help or report a bug. For in-depth troubleshooting, please create a support ticket.

We want you to be happy with your purchase. If you aren't, you are welcome to return it at no cost. If you purchased it from Steam, you can request a refund below. If you have purchased it from another retailer, contact that retailer for return details.

A serial number is not required to contact support. If you encounter an error, you may leave the serial number fields blank.

Drop files here to attach them to your request
Please provide us with your email address so we can communicate with you.
Remove the battery cover to locate the controller's serial number and enter it below.
The serial number for your controller's dongle can be found on its underside.
Including these serial numbers is not required, but will help us resolve your issue more efficiently.
The serial number starts with F and is 10 characters long.
The serial number starts with F and is 10 characters long.
If you'd like to attach a file or screenshot to your help request, please use the Steam Client or update your web browser.
Browse for a file to attach or drag and drop files here.