Steam Support - Steam Controller - Missing / damaged parts

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You selected the issue: Missing / damaged parts

If your Steam Controller has missing or damaged parts, please contact support to discuss individual part replacements.

Drop files here to attach them to your request

Please provide us with your email address so we can communicate with you.

Your email address

Remove the battery cover to locate the controller's serial number and enter it below.

The serial number for your controller's dongle can be found on its underside.

Including these serial numbers is not required, but will help us resolve your issue more efficiently.

Serial number:

The serial number starts with F and is 10 characters long.

Dongle serial number:

The serial number starts with F and is 10 characters long.

Please provide details about the issue you are having:

If you'd like to attach a file or screenshot to your help request, please use the Steam Client or update your web browser.

Browse for a file to attach or drag and drop files here.

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