Steam Support
An error occurred trying to handle that request. Please give us a few minutes and try again.
Steam Support
Sign in to get personalized help for Steam Link.
You selected the issue: Steam Client crashes

Steam client crashes can occur with run alongside conflicting programs, and in the presence of an unknown input devices.

Troubleshooting:
The Steam client beta:
In the Steam client, go to Steam in the top-left > Settings (Preferences on Mac) > Account tab > Under Beta participation click Change > Select Steam Beta Update

The Steam Link beta:
From the Steam Link main menu, go to Settings > System,/ > Switch to beta build
Some third-party programs have been found to conflict with Steam Controller functionality. Try disabling these programs and restarting your computer.
  • Razer Synapse
  • XInput emulators
  • Screen capture software (Fraps, etc.)
  • Skype, Skypehost
  • MSI Afterburner
  • ASUS AI Suite
  • ZoneAlarm
Open your GPU (NVIDIA, AMD, Intel) control panel and install the latest drivers.
Some issues can be resolved by power cycling your Steam Link and computer.

  1. Unplug the power cable from your Steam Link
  2. Wait 3 seconds
  3. Plug the power cable back in and allow the Steam Link to fully restart (around 30 seconds)
Uninstall, then re-install Steam on the C: drive.