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You selected the issue: Black screen when I launch a game
Turn on windowed mode
Switch your in-game display settings from fullscreen to windowed mode.

  1. Launch the game
  2. From your host computer, open the in-game settings
  3. In display settings, switch from fullscreen to windowed mode
Disable conflicting programs
The following programs have caused issues for some users:
  • MSI Afterburner
  • RivaTuner Statistics
  • Razer Synapse
  • ASUS AI Suite
  • ZoneAlarm
  • Skype, Skypehost
  • Cloud sync services (e.g. MEGASync)
  • Screen capture software (Fraps, etc.)

The following programs may also affect your streaming experience:
  • Video streaming services (e.g. Netflix, Chromecast)
  • Music streaming services (e.g. Spotify)
  • Large file transfers (e.g. BitTorrent, file downloads)
Add the game to your Steam library
*These instructions only apply if the game has not been added to your Steam library.*

  1. Click + ADD A GAME... at the bottom-left corner of the Steam client
  2. If you have a CD Key for the game, select Activate a Product on Steam... and follow the on-screen instructions
  3. If your game can't be added to Steam via CD Key, select Add a Non-Steam Game... and follow the on-screen instructions
  4. Once the game is added, launch the game from your Steam library