Bantuan Steam
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Bantuan Steam
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Kendala: Mixed wired and wireless network
Troubleshoot:
Power cycle network equipment
Some network issues can be resolved by power cycling your network equipment (router, modem, powerline adapters, etc.). Every device is different; however, most can be power cycled by following these steps:

  1. Repeat these steps for each device, starting with your router
  2. Locate the power cable connected to your device
  3. Unplug the power cable from your device
  4. Wait 30 seconds
  5. Plug the power cable back in and allow the device to fully restart (around 60 seconds)
Power cycle Steam Link and computer
Some issues can be resolved by power cycling your Steam Link and computer.

  1. Unplug the power cable from your Steam Link
  2. Wait 3 seconds
  3. Plug the power cable back in and allow the Steam Link to fully restart (around 30 seconds)
Reset streaming settings to defaults
From your Steam Link startup screen, select Settings > Streaming > Advanced options(Y) > Reset to Defaults(Y).

*This option appears only in the Steam Link beta build - you can switch to the beta from System settings.
Reduce streaming quality
You can adjust your streaming quality from the Steam Link main menu, live in Big Picture Mode or in-game.

Steam Link main menu:
  1. Select Settings
  2. Select Streaming
  3. Select Fast

Big Picture Mode:
  1. Select the settings icon next to the power icon in the upper right
  2. Select In-Home Streaming
  3. Under Client options, select Fast
Reduce network bandwidth
You can adjust your streaming bandwidth from the Steam Link main menu, or live in Big Picture Mode and in-game.

When adjusting your bandwidth, you should start at the lowest setting and start slowly increasing the bandwidth until you see problems, and then back down to the last setting that worked. If you want to reset to the default behavior, select the "Automatic" setting.

Steam Link main menu:
  1. Select Settings
  2. Select Streaming
  3. Press the (Y) button to enter Advanced Client Options
  4. Adjust the Bandwidth Limit option

Big Picture Mode:
  1. Select the settings icon next to the power icon in the upper right
  2. Select In-Home Streaming
  3. Select Advanced Client Options
  4. Adjust the Limit bandwidth option
Remove USB and Bluetooth headsets
Disconnect USB and Bluetooth headsets and power cycle the Steam Link, then re-test the issue.
Disable conflicting programs
The following programs have caused issues for some users:
  • MSI Afterburner
  • RivaTuner Statistics
  • Razer Synapse
  • ASUS AI Suite
  • ZoneAlarm
  • Skype, Skypehost
  • Cloud sync services (e.g. MEGASync)
  • Screen capture software (Fraps, etc.)

The following programs may also affect your streaming experience:
  • Video streaming services (e.g. Netflix, Chromecast)
  • Music streaming services (e.g. Spotify)
  • Large file transfers (e.g. BitTorrent, file downloads)
Check for contention on the wireless network
Other applications using your wireless network can interfere with Steam In-Home Streaming.

Check for things like:
  • Video streaming services (e.g. Netflix, Chromecast)
  • Music streaming services (e.g. Spotify)
  • Large file transfers (e.g. BitTorrent, file downloads)
Check for router firmware updates
Some network issues can be resolved by updating your modem and router so that they are using the most current firmware. For information on specific routers or modems, you will need to contact the original manufacturer.