Steam 고객지원
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Steam 고객지원
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이 제품에 무슨 문제를 경험하고 계십니까?
문제 해결:
Change playback sample rate
On your host computer, find the audio playback settings and change your playback sample rate.

44100Hz and 48000Hz playback sample rates usually work well for streaming. Some users find that switching from one to the other fixes distortion or crackling.
Reduce streaming quality
You can adjust your streaming quality from the Steam Link main menu, live in Big Picture Mode or in-game.

Steam Link main menu:
  1. Select Settings
  2. Select Streaming
  3. Select Fast

Big Picture Mode:
  1. Select the settings icon next to the power icon in the upper right
  2. Select In-Home Streaming
  3. Under Client options, select Fast
Reduce network bandwidth
You can adjust your streaming bandwidth from the Steam Link main menu, or live in Big Picture Mode and in-game.

When adjusting your bandwidth, you should start at the lowest setting and start slowly increasing the bandwidth until you see problems, and then back down to the last setting that worked. If you want to reset to the default behavior, select the "Automatic" setting.

Steam Link main menu:
  1. Select Settings
  2. Select Streaming
  3. Press the (Y) button to enter Advanced Client Options
  4. Adjust the Bandwidth Limit option

Big Picture Mode:
  1. Select the settings icon next to the power icon in the upper right
  2. Select In-Home Streaming
  3. Select Advanced Client Options
  4. Adjust the Limit bandwidth option
Disable conflicting programs
The following programs have caused issues for some users:
  • MSI Afterburner
  • RivaTuner Statistics
  • Razer Synapse
  • ASUS AI Suite
  • ZoneAlarm
  • Skype, Skypehost
  • Cloud sync services (e.g. MEGASync)
  • Screen capture software (Fraps, etc.)

The following programs may also affect your streaming experience:
  • Video streaming services (e.g. Netflix, Chromecast)
  • Music streaming services (e.g. Spotify)
  • Large file transfers (e.g. BitTorrent, file downloads)
Remove USB and Bluetooth headsets
Disconnect USB and Bluetooth headsets and power cycle the Steam Link, then re-test the issue.