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Here is information from the Store and Community that we hope will help you find a solution.
Support for this product is provided by:
Official Support
Customer Support Website
Email: goldexpressonline@gmail.com
Phone #: +119172938535
Product Website
Product Forums
Publisher
DAWN STUDIO
Developer
DAWN STUDIO
Online PvP
Online Co-op
Family Sharing
Interface Full Audio Subtitles
English ✔ ✔
Simplified Chinese ✔ ✔
French ✔ ✔
Russian ✔ ✔
German ✔ ✔
Title: GOLD EXPRESS
Genre: Action, Adventure, Indie, Strategy, Early Access
Developer: DAWN STUDIO
Publisher: DAWN STUDIO
Release Date: Sep 27, 2019
Early Access Release Date: Sep 27, 2019
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Steam Community Discussions   View All
Community discussions offer a place where you can talk with other users who play the game, and suggest solutions to any problems. Game developers often monitor these discussions to look for issues.
151 threads
General Discussions
Community Created Guides   View All
Guides written by the community can be a useful resource for gameplay and configuration issues.
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Chips

System Requirements

    Minimum:
    • Requires a 64-bit processor and operating system
    • OS *: Windows 7, Windows 8.1, Windows 10
    • Processor: Intel i3 8130U(2Cores, 2.3GHz) or equivalent
    • Memory: 4 GB RAM
    • Graphics: NVIDIA GeForce GT 730 or equivalent
    • Network: Broadband Internet connection
    • Storage: 10 GB available space
    • Sound Card: DirectX-compatible using the latest drivers
    Recommended:
    • Requires a 64-bit processor and operating system
    • OS *: Windows 7, Windows 8.1, Windows 10 (64-bit version)
    • Processor: Intel i5 2500(4 Core, 3.3HGz) or equivalent
    • Memory: 6 GB RAM
    • Graphics: NVIDIA GeForce GTX 1050 or equivalent
    • Network: Broadband Internet connection
    • Storage: 10 GB available space
    • Sound Card: DirectX-compatible using the latest drivers
* Starting January 1st, 2024, the Steam Client will only support Windows 10 and later versions.