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Steam Support
Sign in to get personalized help for Winter Survival: Prologue.
We're sorry to hear you are having trouble with this game.
Here is information from the Store and Community that we hope will help you find a solution.
Support for this product is provided by:
Official Support
Email: support@drago-entertainment.com
Interface Full Audio Subtitles
English
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Spanish - Spain
Polish
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Simplified Chinese
Turkish
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See all 10 supported languages
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Community discussions offer a place where you can talk with other users who play the game, and suggest solutions to any problems. Game developers often monitor these discussions to look for issues.
Community Created Guides   View All
Guides written by the community can be a useful resource for gameplay and configuration issues.

System Requirements

    Minimum:
    • Requires a 64-bit processor and operating system
    • OS: Windows 10 (64-bit)
    • Processor: Intel Core i3 3.0 GHz or Ryzen 3xxx
    • Memory: 8 GB RAM
    • Graphics: Nvidia GeForce GTX 960 4GB VRAM
    • DirectX: Version 11
    • Storage: 8 GB available space
    Recommended:
    • Requires a 64-bit processor and operating system
    • OS: Windows 10 (64-bit)
    • Processor: Intel Core i5 (recent generation)
    • Memory: 16 GB RAM
    • Graphics: Nvidia GeForce GTX 1070 6GB VRAM
    • DirectX: Version 12
    • Storage: 10 GB available space