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Here is information from the Store and Community that we hope will help you find a solution.
Support for this product is provided by:
Official Support
Email: support@3division.net
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System Requirements

    Minimum:
    • OS *: Windows 7 or higher
    • Processor: DualCore - 2,5 GHz
    • Memory: 2048 MB RAM
    • Graphics: DirectX10.1 compatible with 1GB VRAM and ShaderModel 4.0 support
    • DirectX: Version 10
    • Storage: 4000 MB available space
    • Sound Card: DirectX compatible
    Recommended:
    • OS *: Windows 7 or higher
    • Processor: Quadcore - 3,5 GHz
    • Memory: 8192 MB RAM
    • Graphics: DirectX11.1 compatible with 4GB VRAM and ShaderModel 5.0 support
    • DirectX: Version 11
    • Storage: 4000 MB available space
    • Sound Card: DirectX compatible
* Starting January 1st, 2024, the Steam Client will only support Windows 10 and later versions.