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Steam Support
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We're sorry to hear you are having trouble with this game.
Here is information from the Store and Community that we hope will help you find a solution.
Support for this product is provided by:
Official Support
Email: US: techsupport@deepsilver.com - UK: support@kochmedia.co.uk - ESP: soporte@kochmedia.com - ITA: assistenza@deepsilver.net - DE: kundenservice@kochmedia.com
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Spanish - Spain
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System Requirements

    Minimum:
    • OS *: Windows XP, Vista, or 7
    • Processor: Dual core CPU (any Core 2 Duo or better)
    • Memory: 1GB RAM
    • Graphics: DirectX 9, Shader Model 3 compliant graphics cards (GeForce 8800, GeForce GT220 and above)
    • DirectX®: DirectX 9.0c
    Enabling 3D Vision:
    Metro 2033 utilizes NVIDIA 3D Vision with compatible cards and hardware. To play Metro 2033 in 3D you will require:
    • NVIDIA GeForce GTX 275 and above recommended
    • A 120Hz (or above) monitor
    • NVIDIA 3D Vision kit Microsoft Windows Vista or Windows 7
    Recommended:
    • Processor: Any Quad Core or 3.0+ GHz Dual Core CPU
    • Memory: 2GB RAM
    • Graphics: DirectX 10 compliant graphics card (GeForce GTX 260 and above)
    • DirectX®: DirectX 10 or higher
    Optimum Requirements:
    • Processor: Core i7 CPU
    • Memory: 8GB RAM or higher
    • Graphics: NVIDIA DirectX 11 compliant graphics card (GeForce GTX 480 and 470)
    • DirectX®: DirectX 11
* Starting January 1st, 2024, the Steam Client will only support Windows 10 and later versions.