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Steam Support
Sign in to get personalized help for Serious Sam Fusion 2017 (beta).
We're sorry to hear you are having trouble with this game.
Here is information from the Store and Community that we hope will help you find a solution.
Support for this product is provided by:
Official Support
Email: support@croteam.com
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System Requirements

Windows
macOS
SteamOS + Linux
    Minimum:
    • Requires a 64-bit processor and operating system
    • OS *: Windows 7 64bit
    • Processor: Intel Core i5 - 4590 equivalent
    • Memory: 4 GB RAM
    • Graphics: DirectX 11 class GPU with 1GB VRAM (nVidia GeForce 480 GTX, AMD Radeon HD 5870)
    • DirectX: Version 11
    • Storage: 10 GB available space
    • VR Support: SteamVR
    • Additional Notes: This minimum configuration will not be able to run the VR version. Internet connection required for product activation for the first time. After that, a persistent connection is not required to play the game.
    Recommended:
    • Requires a 64-bit processor and operating system
    • OS: Windows 10 64bit
    • Processor: Intel Core i7-6800 equivalent
    • Memory: 8 GB RAM
    • Graphics: AMD Fury or NVIDIA GTX 1070
    • DirectX: Version 11
    • Storage: 10 GB available space
    • Additional Notes: The recommended requirements are for VR version of the game. Internet connection required for product activation for the first time. After that, a persistent connection is not required to play the game.
* Starting January 1st, 2024, the Steam Client will only support Windows 10 and later versions.
    Minimum:
    • OS: OSX version Lion 10.7
    • Processor: Intel Core 2 Duo 2.2 GHz
    • Memory: 2 GB RAM
    • Graphics: nVidia GeForce GT 9600M/320M 512MB VRAM, AMD Radeon HD 4670 512MB VRAM (Intel integrated GPUs are not supported!)
    • Storage: 10 GB available space
    • Additional Notes: Internet connection required for product activation for the first time. After that, a persistent connection is not required to play the game.
    Recommended:
    • OS: OSX version Lion 10.7
    • Processor: Intel Quad Code 3.2 GHz
    • Memory: 4 GB RAM
    • Graphics: nVidia GeForce 480 GTX 1GB VRAM, AMD Radeon HD 5870 1GB VRAM (Intel integrated GPUs are not supported!)
    • Storage: 10 GB available space
    • Additional Notes: Internet connection required for product activation for the first time. After that, a persistent connection is not required to play the game.
    Minimum:
    • OS: Ubuntu 14.04
    • Processor: Dual-core 2.2 GHz
    • Memory: 2 GB RAM
    • Graphics: nVidia GeForce 8600/9600GT 512MB VRAM, ATI/AMD Radeon HD2600/3600 512MB VRAM
    • Storage: 10 GB available space
    • Sound Card: OpenAL Compatible Sound Card
    • Additional Notes: This minimum configuration will not be able to run the VR version. Internet connection required for product activation for the first time. After that, a persistent connection is not required to play the game.
    Recommended:
    • OS: Ubuntu 14.04
    • Processor: Intel Core i7-6800 equivalent
    • Memory: 4 GB RAM
    • Graphics: NVIDIA GTX 1070
    • Storage: 10 GB available space
    • Sound Card: OpenAL Compatible Sound Card
    • Additional Notes: The recommended requirements are for VR version of the game. Internet connection required for product activation for the first time. After that, a persistent connection is not required to play the game.