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Steam Support
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We're sorry to hear you are having trouble with this game.
Here is information from the Store and Community that we hope will help you find a solution.
Support for this product is provided by:
Official Support
Email: support@albiononline.com
Interface Full Audio Subtitles
English
French
German
Spanish - Spain
Portuguese - Brazil
Polish
Russian
Portuguese - Portugal
Spanish - Latin America
Korean
Simplified Chinese
Italian
Japanese
Traditional Chinese
Indonesian
Arabic
Turkish
See all 17 supported languages
Steam Community Discussions   View All
Community discussions offer a place where you can talk with other users who play the game, and suggest solutions to any problems. Game developers often monitor these discussions to look for issues.

System Requirements

Windows
macOS
SteamOS + Linux
    Minimum:
    • Requires a 64-bit processor and operating system
    • OS: Windows 10 or 11 (64-bit)
    • Processor: Intel/AMD CPU with SSE2
    • Memory: 4 GB RAM
    • Graphics: Graphics card with DirectX 10 support or better
    • DirectX: Version 10
    • Network: Broadband Internet connection
    • Storage: 2 GB available space
    Recommended:
    • Requires a 64-bit processor and operating system
    • OS: Windows 10 or 11 (64-bit)
    • Processor: Intel/AMD CPU with SSE2
    • Memory: 8 GB RAM
    • Graphics: Graphics card with DirectX 10 support or better
    • Network: Broadband Internet connection
    • Additional Notes: For an optimal play experience, we strongly recommend installing Albion Online onto an SSD.
    Minimum:
    • OS: Mac OS X 10.13.6 (High Sierra) or higher
    • Processor: Intel/AMD CPU with SSE2
    • Memory: 4 GB RAM
    • Graphics: Metal Capable GPU supported by Apple (Apple Silicon, Intel – HD4000 and newer (ivy bridge and newer), AMD – HD7000 and newer)
    • Network: Broadband Internet connection
    Recommended:
    • OS: Mac OS X 10.13.6 (High Sierra) or higher
    • Processor: Intel/AMD CPU with SSE2
    • Memory: 8 GB RAM
    • Graphics: Metal Capable GPU supported by Apple (Apple Silicon, Intel – HD4000 and newer (ivy bridge and newer), AMD – HD7000 and newer)
    • Network: Broadband Internet connection
    • Additional Notes: For an optimal play experience, we strongly recommend installing Albion Online onto an SSD.
    Minimum:
    • OS: Ubuntu 20.04 LTS 64 bit or SteamOS (other distributions may work, but are not officially supported)
    • Processor: Intel/AMD CPU with SSE2
    • Memory: 4 GB RAM
    • Graphics: Graphics card with OpenGL 3.3 support or better
    • Network: Broadband Internet connection
    • Sound Card: SDL2: libsdl2-2.0-0
    Recommended:
    • OS: Ubuntu 20.04 LTS 64 bit or SteamOS (other distributions may work, but are not officially supported)
    • Processor: Intel/AMD CPU with SSE2
    • Memory: 8 GB RAM
    • Graphics: Graphics card with OpenGL 3.3 support or better
    • Network: Broadband Internet connection
    • Storage: 8 GB available space
    • Sound Card: SDL2: libsdl2-2.0-0
    • Additional Notes: For an optimal play experience, we strongly recommend installing Albion Online onto an SSD.