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System Requirements

    Minimum:
    • Requires a 64-bit processor and operating system
    • OS: Windows 10 64bit
    • Processor: Intel ® Core™ i3-4150
    • Memory: 8 GB RAM
    • Graphics: NVIDIA GeForce® GT430
    • DirectX: Version 11
    • Network: Broadband Internet connection
    • Storage: 103 GB available space
    • Sound Card: DirectX Compatible Soundcard (DirectX 9.0c and above)
    • Additional Notes: Monitor Resolution: 1280x720 pixels or higher Only XInput controllers are supported. Microsoft no longer supports Windows 10 or older versions.
    Recommended:
    • Requires a 64-bit processor and operating system
    • OS: Windows 10 64bit
    • Processor: Intel ® Core™ i9-10900
    • Memory: 16 GB RAM
    • Graphics: NVIDIA® GeForce® RTX 2070 SUPER
    • DirectX: Version 11
    • Network: Broadband Internet connection
    • Storage: 103 GB available space
    • Sound Card: DirectX Compatible Soundcard (DirectX 9.0c and above)
    • Additional Notes: Monitor Resolution: 1920x1080 pixels Only XInput controllers are supported. Microsoft no longer supports Windows 10 or older versions.