Steam Support
An error occurred trying to handle that request. Please give us a few minutes and try again.
Steam Support
Sign in to get personalized help for Winter Resort Simulator.
We're sorry to hear you are having trouble with this game.
Here is information from the Store and Community that we hope will help you find a solution.
Support for this product is provided by:
Official Support
Email: https://helpdesk.aerosoft.com/portal/home
Publisher
Interface Full Audio Subtitles
English
German
French
Spanish - Spain
Italian
Steam Community Discussions   View All
Community discussions offer a place where you can talk with other users who play the game, and suggest solutions to any problems. Game developers often monitor these discussions to look for issues.
Community Created Guides   View All
Guides written by the community can be a useful resource for gameplay and configuration issues.

System Requirements

    Minimum:
    • Requires a 64-bit processor and operating system
    • OS *: Win 7/8.1/10 (64Bit)
    • Processor: AMD / Intel dual-core (with hyper-threading) CPU, running at 3 GHz (AMD FX 4100 series or Intel Core i3-2000 series or newer architectures are recommended)
    • Memory: 4096 MB RAM
    • Graphics: AMD/NVIDIA dedicated graphic card, with at least 2048MB of dedicated VRAM and Shader Model 5.1 support. AMD R7 265 and NVIDIA GeForce GTX 750 Ti or newer architectures are recommended.
    • Storage: 4 GB available space
    • Sound Card: Integrated or dedicated DirectX 9 compatible soundcard
    • Additional Notes: Keyboard, mouse and internet connection for Steam
    Recommended:
    • Requires a 64-bit processor and operating system
    • OS: Win 10 (64Bit)
    • Processor: AMD / Intel quad-core processor running at 3.5 GHz (AMD Athlon X4 950 series or Intel Core i5 3000 series or newer architectures are recommended)
    • Memory: 8192 MB RAM
    • Graphics: AMD/NVIDIA dedicated graphic card, with at least 2048 / 4096MB of dedicated VRAM (or more) and Shader Model 5.1 support. ATI/AMD Radeon HD 7870 and NVIDIA GeForce GTX 1050 Ti or newer architectures are recommended.
    • DirectX: Version 11
    • Storage: 4 GB available space
    • Sound Card: Integrated or dedicated DirectX 9 compatible soundcard
    • Additional Notes: Keyboard, mouse and internet connection for Steam.
* Starting January 1st, 2024, the Steam Client will only support Windows 10 and later versions.