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Home > Games and Applications > Graalonline Era > Gameplay or technical issue
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We're sorry to hear you are having trouble with this game.
Here is information from the Store and Community that we hope will help you find a solution.
Support for this product is provided by:
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Customer Support Website
Email: support@graalonline.com
Product Website
Product Forums
Publisher
Toonslab
Developer
GraalOnline
Steam Community Discussions   View All
Community discussions offer a place where you can talk with other users who play the game, and suggest solutions to any problems. Game developers often monitor these discussions to look for issues.
110 threads
General Discussions
Community Created Guides   View All
Guides written by the community can be a useful resource for gameplay and configuration issues.
425 views
Collection of tutorials ~ WIP

System Requirements

Windows
macOS
SteamOS + Linux
    Minimum:
    • Requires a 64-bit processor and operating system
    • OS: Windows 10
    • Processor: 2.3 GHz Intel Core 2 Duo or better
    • Memory: 2 GB RAM
    • Graphics: DirectX 9 compatible video card with at least 1024MB of VRAM
    • DirectX: Version 9.0
    • Storage: 200 MB available space
    Recommended:
    • Requires a 64-bit processor and operating system
    • OS: Windows 10 or higher
    • Processor: 3.2 GHz Intel or Ryzen
    • Memory: 2 GB RAM
    • Graphics: DirectX 9 compatible video card with at least 1024MB of VRAM
    • DirectX: Version 9.0
    • Storage: 200 MB available space
    Minimum:
    • OS: Big Sur 11.0 or higher
    • Processor: Intel Core M
    • Memory: 2 GB RAM
    • Graphics: Graphics card with at least 512 MB
    • Storage: 200 MB available space
    Recommended:
    • OS: Big Sur 11.0 or higher
    • Processor: Apple M1
    • Memory: 2 GB RAM
    • Graphics: Graphics card with at least 512 MB
    • Storage: 200 MB available space
    Minimum:
    • OS: SteamOS (version 2.0)
    • Processor: Intel or AMD 64-bit capable processor.
    • Memory: 4 GB RAM
    • Graphics: NVIDIA, AMD (RADEON 8500 and later), or Intel graphics card.
    • Storage: 200 MB available space
    Recommended:
    • OS: SteamOS (version 3.0)
    • Processor: Intel or AMD 64-bit capable processor.
    • Memory: 4 GB RAM
    • Graphics: NVIDIA, AMD (RADEON 8500 and later), or Intel graphics card.
    • Storage: 200 MB available space