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Steam Support
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We're sorry to hear you are having trouble with this game.
Here is information from the Store and Community that we hope will help you find a solution.
Support for this product is provided by:
Official Support
Email: https://snow.kayako.com/
Publisher
Steam Community Discussions   View All
Community discussions offer a place where you can talk with other users who play the game, and suggest solutions to any problems. Game developers often monitor these discussions to look for issues.

System Requirements

    Minimum:
    • Requires a 64-bit processor and operating system
    • OS *: Windows 7, Windows 8.1, Windows 10
    • Processor: Intel Core 2 Duo 3 GHz or AMD Phenom II X2 3 GHz
    • Memory: 4 GB RAM
    • Graphics: NVIDIA GeForce GTX 460 1GB GDDR5 VRAM or AMD HD 6850 1GB GDDR5 VRAM
    • DirectX: Version 11
    • Network: Broadband Internet connection
    • Storage: 10 GB available space
    • Additional Notes: Integrated graphics cards might work but are not supported.
    Recommended:
    • Requires a 64-bit processor and operating system
    • Processor: Intel Core i3 2.6 GHz or AMD Phenom II X4 3 GHz
    • Memory: 8 GB RAM
    • Graphics: NVIDIA GeForce GTX 770 2GB GDDR5 VRAM or AMD R9 280X 3GB GDDR5 VRAM
    • DirectX: Version 11
    • Network: Broadband Internet connection
    • Additional Notes: Integrated graphics cards might work but are not supported.
* Starting January 1st, 2024, the Steam Client will only support Windows 10 and later versions.