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Steam Support
Sign in to get personalized help for Knights and Merchants.
We're sorry to hear you are having trouble with this game.
Here is information from the Store and Community that we hope will help you find a solution.
Support for this product is provided by:
Official Support
Email: support@topware.com
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Community discussions offer a place where you can talk with other users who play the game, and suggest solutions to any problems. Game developers often monitor these discussions to look for issues.

System Requirements

Windows
macOS
SteamOS + Linux
    Minimum:
    • OS *: Windows XP / Vista / 7 / 8
    • Processor: Intel or AMD Singlecore CPU
    • Memory: 512 MB RAM
    • Graphics: 3D graphics card with DirectX 9.0c support
    • DirectX: Version 9.0c
    • Network: Broadband Internet connection
    • Storage: 500 MB available space
    • Sound Card: DirectX compatible Stereo Soundcard
    • Additional Notes: Keyboard, Mouse
    Recommended:
    • OS *: Windows XP / Vista / 7 / 8
    • Processor: Intel or AMD Singlecore CPU
    • Memory: 1 GB RAM
    • Graphics: 3D graphics card with DirectX 9.0c support
    • DirectX: Version 9.0c
    • Network: Broadband Internet connection
    • Storage: 500 MB available space
    • Sound Card: DirectX compatible Stereo Soundcard
    • Additional Notes: Keyboard, Mouse
* Starting January 1st, 2024, the Steam Client will only support Windows 10 and later versions.
    Minimum:
    • OS: Mac OS X 10.7 or higher
    • Processor: Intel Mac Single Core CPU
    • Memory: 512 MB RAM
    • Graphics: 3D graphics card with 128 MB RAM
    • Network: Broadband Internet connection
    • Storage: 500 MB available space
    • Sound Card: required
    • Additional Notes: Keyboard, Mouse
    Recommended:
    • OS: Mac OS X 10.8 or higher
    • Processor: Intel Mac Single Core CPU 2.0 GHz
    • Memory: 1 GB RAM
    • Graphics: 3D graphics card with 128 MB RAM
    • Network: Broadband Internet connection
    • Storage: 500 MB available space
    • Sound Card: required
    • Additional Notes: Keyboard, Mouse
* Starting February 15, 2024, the Steam Client will no longer support 32-bit games or macOS 10.14 or lower.
    Minimum:
    • OS: Ubuntu 12.04 or SteamOS
    • Processor: Intel or AMD Singlecore CPU
    • Memory: 512 MB RAM
    • Graphics: 3D graphics card with OpenGL support
    • Network: Broadband Internet connection
    • Storage: 500 MB available space
    • Sound Card: required
    • Additional Notes: Keyboard, Mouse
    Recommended:
    • OS: Ubuntu 15.10 or SteamOS
    • Processor: Intel or AMD Singlecore CPU
    • Memory: 1 GB RAM
    • Graphics: 3D graphics card with OpenGL support
    • Network: Broadband Internet connection
    • Storage: 500 MB available space
    • Sound Card: required
    • Additional Notes: Keyboard, Mouse