Steam Support
Home > Error
An error occurred trying to handle that request. Please give us a few minutes and try again.
Try Again   Home
Steam Support
Home > Games and Applications > Borderlands: The Pre-Sequel > Gameplay or technical issue
View in Store
Sign in to get personalized help for Borderlands: The Pre-Sequel.
We're sorry to hear you are having trouble with this game.
Here is information from the Store and Community that we hope will help you find a solution.
Support for this product is provided by:
Official Support
Customer Support Website
Product Website
Publisher
2K
Aspyr (Linux)
Developer
2K Australia
Gearbox Software
Aspyr (Linux)
Single-player
Steam Achievements
Steam Trading Cards
Steam Cloud
Remote Play on TV
Family Sharing
Interface Full Audio Subtitles
English ✔ ✔ ✔
French ✔ ✔ ✔
Italian ✔ ✔ ✔
German ✔ ✔ ✔
Spanish - Spain ✔ ✔ ✔
Japanese ✔ ✔ ✔
Russian ✔ ✔
Korean ✔ ✔
See all 8 supported languages
Title: Borderlands: The Pre-Sequel
Genre: Action, RPG
Developer: 2K Australia, Gearbox Software, Aspyr (Linux)
Publisher: 2K, Aspyr (Linux)
Franchise: Borderlands
Release Date: Oct 14, 2014
Visit the website External View update history Read related news View discussions Find Community Groups
Steam Community Discussions   View All
Community discussions offer a place where you can talk with other users who play the game, and suggest solutions to any problems. Game developers often monitor these discussions to look for issues.
16,536 threads
General Discussions
3,485 threads
Looking for Players
540 threads
In-Game Trading
Community Created Guides   View All
Guides written by the community can be a useful resource for gameplay and configuration issues.
8,018 views
SHIFT Codes Golden Keys 2026
14,552 views
"Who You Gonna Call?" Achievement - Solo Guide
8,280 views
Borderlands: The Pre-Sequel! - All Achievements & Roadmap Guide
74,998 views
Grinder Recipes
12,966 views
[Achievement] Cosmic Completionist

System Requirements

Windows
macOS
SteamOS + Linux
    Minimum:
    • OS *: Windows XP SP3
    • Processor: 2.4 GHz Dual Core Processor
    • Memory: 2048 MB RAM
    • Graphics: NVIDIA GeForce 8500 / ATI Radeon HD 2600
    • DirectX: Version 9.0
    • Storage: 13 GB available space
    • Sound Card: DirectX 9 Compliant
    • Additional Notes: Other Requirements & Supports: Initial installation requires one time internet connection for Steam authentication; software installations required (included with the game) include Steam Client, directX 9, Microsoft .NET 4 Framework, Visual C++ Redistributable 2005, Visual C++ Redistributable 2008, Visual C++ Redistributable 2010, and AMD CPU Drivers (XP Only/AMD Only). Windows Imaging Component (Windows XP 64-Bit only)
    Recommended:
    • OS *: Windows XP SP3/Vista/Win 7/Win 8
    • Processor: 2.3 GHz Quad Core processor
    • Memory: 2048 MB RAM
    • Graphics: NVIDIA GeForce GTX 560 / ATI Radeon HD 5850
    • DirectX: Version 10
    • Storage: 20 GB available space
    • Sound Card: DirectX 9.0 c Compliant
* Starting January 1st, 2024, the Steam Client will only support Windows 10 and later versions.
    Minimum:
    • OS: 10.12 (Sierra)
    • Processor: 2.4 GHz Intel Core 2 Duo (Dual-Core)
    • Memory: 4 GB RAM
    • Graphics: ATI Radeon HD 2600 / NVidia Geforce 8800 / Intel HD 4000
    • Storage: 13 GB available space
    • Additional Notes: NOTICE: It is possible for Mac and PC to become out of sync during updates or patches. Within this short time period, Mac users will only be able to play other Mac users.
    • NOTICE: This game is not supported on volumes formatted as Mac OS Extended (Case Sensitive). NOTICE:The Mac version is only available in English, French, Italian, German, and Spanish.
* Starting February 15, 2024, the Steam Client will no longer support 32-bit games or macOS 10.14 or lower.
    Minimum:
    • OS: SteamOS, Ubuntu 14.04
    • Processor: Intel Core 2 Quad, AMD Phenom II X4
    • Memory: 4 GB RAM
    • Graphics: NVIDIA GeForce 260
    • Storage: 13 GB available space
    • Additional Notes: ATI/AMD and Intel chipsets are NOT supported. Don't meet the above requirements? That doesn't mean your configuration wont run Borderlands: The Pre-Sequel. Visit the Borderlands: The Pre-Sequel community page to share your experience with other Linux players and learn about how to send bugs to Aspyr. Your feedback will help us improve Borderlands: The Pre-Sequel Linux and future AAA Linux releases! NOTICE:The Linux version is only available in English, French, Italian, German, and Spanish.