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Home > Games and Applications > Hive Jump > Gameplay or technical issue
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We're sorry to hear you are having trouble with this game.
Here is information from the Store and Community that we hope will help you find a solution.
Support for this product is provided by:
Official Support
Customer Support Website
Email: info@hivejump.com
Product Website
Product Forums
Publisher
Graphite Lab
Developer
Graphite Lab
Steam Community Discussions   View All
Community discussions offer a place where you can talk with other users who play the game, and suggest solutions to any problems. Game developers often monitor these discussions to look for issues.
244 threads
General Discussions
Community Created Guides   View All
Guides written by the community can be a useful resource for gameplay and configuration issues.
232 views
Enemies, Environments, and Hazards
564 views
Jumper Loadout Guide
851 views
How to Play Online
609 views
A Basic Guide to Relics

System Requirements

Windows
macOS
SteamOS + Linux
    Minimum:
    • OS *: Windows Vista / 7
    • Processor: Intel Core™ Duo or faster
    • Memory: 2 GB RAM
    • Graphics: 512 MB
    • Storage: 1400 MB available space
    Recommended:
    • OS *: Windows Vista / 7
    • Processor: Intel Core™ Duo or faster
    • Memory: 4 GB RAM
    • Graphics: 1GB
    • Network: Broadband Internet connection
    • Storage: 1400 MB available space
    • Additional Notes: Xbox 360 controller or other XInput-compatible controller
* Starting January 1st, 2024, the Steam Client will only support Windows 10 and later versions.
    Minimum:
    • OS: OS X 10.8 or newer
    • Processor: Intel Core™ Duo or faster
    • Graphics: 512 MB
    • Storage: 1400 MB available space
    Recommended:
    • OS: OS X 10.8 or newer
    • Processor: Intel Core™ Duo or faster
    • Graphics: 1GB
    • Network: Broadband Internet connection
    • Storage: 1400 MB available space
    • Additional Notes: Xbox 360 controller or other dual-stick controller
* Starting February 15, 2024, the Steam Client will no longer support 32-bit games or macOS 10.14 or lower.
    Minimum:
    • OS: SteamOS or Ubuntu 12.04+
    • Processor: Intel Core™ Duo or faster
    • Graphics: 512 MB
    • Storage: 1400 MB available space
    Recommended:
    • OS: SteamOS or Ubuntu 12.04+
    • Processor: Intel Core™ Duo or faster
    • Graphics: 1GB
    • Network: Broadband Internet connection
    • Storage: 1400 MB available space
    • Additional Notes: Xbox 360 controller or other dual-stick controller