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Home > Games and Applications > Black Ice > Gameplay or technical issue
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We're sorry to hear you are having trouble with this game.
Here is information from the Store and Community that we hope will help you find a solution.
Support for this product is provided by:
Official Support
Customer Support Website
Email: support@blackicegame.com
Product Website
Publisher
Super Duper Game Company
Developer
Nonadecimal Creative
Super Duper Garrett Cooper
Steam Community Discussions   View All
Community discussions offer a place where you can talk with other users who play the game, and suggest solutions to any problems. Game developers often monitor these discussions to look for issues.
864 threads
General Discussions
19 threads
Modding
318 threads
Bug Reports
Community Created Guides   View All
Guides written by the community can be a useful resource for gameplay and configuration issues.
1,778 views
Item Modding Guide
108 views
A beginners guide to Black Ice
299 views
Finality Inc. The final server!
585 views
Servers and The Hacker Space
424 views
Enemies Guide To The Grid

System Requirements

Windows
macOS
SteamOS + Linux
    Minimum:
    • OS *: Windows 7, 8, 10 - 64 bit only
    • Processor: Gen 5 or greater intel, or equivalent
    • Memory: 8 GB RAM
    • Graphics: Nvidia 10 Series or Equivalent
    • Storage: 2 GB available space
    • Additional Notes: 1024x768 minimum resolution
* Starting January 1st, 2024, the Steam Client will only support Windows 10 and later versions.
    Minimum:
    • OS: Mac OSX 10.11
    • Processor: Gen 5 or greater intel, or equivalent
    • Memory: 8 GB RAM
    • Graphics: Nvidia 10 Series or Equivalent
    • Storage: 2 GB available space
    • Additional Notes: 1024x768 minimum resolution
* Starting February 15, 2024, the Steam Client will no longer support 32-bit games or macOS 10.14 or lower.
    Minimum:
    • OS: Ubuntu 12.04 or SteamOS, 64 bit only
    • Processor: Gen 5 or greater intel, or equivalent
    • Memory: 8 GB RAM
    • Graphics: Nvidia 10 Series or Equivalent
    • Storage: 2 GB available space
    • Additional Notes: Please try the demo to ensure compatibility. 1024x768 minimum resolution, x64 OS