Steam Support - Heartopia - Gameplay or technical issue

Steam Support

Home > Error

An error occurred trying to handle that request. Please give us a few minutes and try again.

Try Again Home

Steam Support

Home > Games and Applications > Heartopia > Gameplay or technical issue

Help, I can't sign in

Heartopia

View in Store

View in my Library

We're sorry to hear you are having trouble with this game.
Here is information from the Store and Community that we hope will help you find a solution.

Support for this product is provided by:

Official Support

Customer Support Website

Email: tousu@xd.com

Phone #: 021-61222400

Publisher

Developer

Single-player

Cross-Platform Multiplayer

In-App Purchases

	Interface	Full Audio	Subtitles
English	✔
French	✔
German	✔
Japanese	✔
Thai	✔
Simplified Chinese	✔
Traditional Chinese	✔
Portuguese - Brazil	✔
Spanish - Latin America	✔
Korean	✔

See all 10 supported languages

Title: Heartopia
Genre: Casual, Simulation, Free To Play

Developer: XD

Publisher: XD

Release Date: Jan 16, 2026

View update history Read related news View discussions Find Community Groups

Steam Community Discussions View All

Community discussions offer a place where you can talk with other users who play the game, and suggest solutions to any problems. Game developers often monitor these discussions to look for issues.

521 threads

General Discussions

Community Created Guides View All

Guides written by the community can be a useful resource for gameplay and configuration issues.