Steam Support
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Steam Support
Sign in to get personalized help for Jackpot Poker by PokerStars.
We're sorry to hear you are having trouble with this game.
Here is information from the Store and Community that we hope will help you find a solution.
Support for this product is provided by:
Official Support
Email: support@pokerstars.net
Interface Full Audio Subtitles
English
French
Italian
German
Spanish - Spain
Japanese
Polish
Portuguese - Portugal
Portuguese - Brazil
Russian
Simplified Chinese
Traditional Chinese
See all 12 supported languages
Steam Community Discussions   View All
Community discussions offer a place where you can talk with other users who play the game, and suggest solutions to any problems. Game developers often monitor these discussions to look for issues.
Community Created Guides   View All
Guides written by the community can be a useful resource for gameplay and configuration issues.

System Requirements

    Minimum:
    • OS *: Windows XP
    • Processor: Pentium 4/Athlon 64 or faster CPU
    • Memory: 512 MB RAM
    • Graphics: Screen resolution of 800x600 pixels, up-to-date graphics drivers
    • Network: Broadband Internet connection
    • Storage: 200 MB available space
    Recommended:
    • OS *: Windows 7 or Higher
    • Processor: 1.3 GHz Pentium 4/Athlon 64 or faster CPU
    • Memory: 512 MB RAM
    • Graphics: Graphics driver support for OpenGL 2.0 and/or DirectX 9.0 or higher
    • Network: Broadband Internet connection
    • Storage: 200 MB available space
* Starting January 1st, 2024, the Steam Client will only support Windows 10 and later versions.