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Support for this product is provided by:
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Interface Full Audio Subtitles
English
Czech
Danish
Dutch
Finnish
French
German
Hungarian
Italian
Korean
Norwegian
Polish
Portuguese - Portugal
Russian
Spanish - Spain
Swedish
Traditional Chinese
See all 17 supported languages
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Community discussions offer a place where you can talk with other users who play the game, and suggest solutions to any problems. Game developers often monitor these discussions to look for issues.

System Requirements

    • OS *: Windows XP (Service Pack 2) or Windows Vista (Service Pack 1)
    • Processor: (XP) 2.0 GHz P4 processor or equivalent; (Vista) 2.4 GHz P4 processor or equivalent
    • Memory: (XP) 1 GB; (Vista) 1.5 GB
    • Graphics: 128 MB Video Card with support for Pixel Shader 2.0
    • DirectX®:
    • Hard Drive: At least 6.5 GB of hard drive space with at least 1 GB additional space for custom content
    • Sound:
    • Built-in Graphics:
      • Intel Integrated Chipset, GMA X3000 or above.
      • 2.6 GHz Pentium D CPU, or 1.8 GHz Core 2 Duo, or equivalent
      • 0.5 GB additional RAM
    • Supported Video Cards:Nvidia GeForce series: FX5900 or greater, G100, GT 120, GT 130, GTS 150, GTS 250, GTX 260, GTX 275, GTX 280, GTX 285, GTX 295; ATI Radeon™ series: ATI Radeon 9500 series of greater, X300, X600, X700, X800, X850, X1300, X1600, X1800, X1900, X1950, 2400, 2600, 2900, 3450, 3650, 3850, 3870, 4850, 4870 series or greater; Intel® Graphics Media Accelerator (GMA): GMA 3-Series, GMA 4-Series
    • *Please note that the GeForce 6100 and 7100 cards are not supported
* Starting January 1st, 2024, the Steam Client will only support Windows 10 and later versions.