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Steam Support
Sign in to get personalized help for Serious Sam VR: The First Encounter.
We're sorry to hear you are having trouble with this game.
Here is information from the Store and Community that we hope will help you find a solution.
Support for this product is provided by:
Official Support
Email: support@croteam.com
Developer
Steam Community Discussions   View All
Community discussions offer a place where you can talk with other users who play the game, and suggest solutions to any problems. Game developers often monitor these discussions to look for issues.
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Guides written by the community can be a useful resource for gameplay and configuration issues.

System Requirements

Windows
SteamOS + Linux
    Minimum:
    • Requires a 64-bit processor and operating system
    • OS *: Windows 7 64bit
    • Processor: Intel Core i5 - 4590 equivalent
    • Memory: 6 GB RAM
    • Graphics: AMD R9 290 or NVIDIA GTX 970
    • DirectX: Version 11
    • Storage: 10 GB available space
    • VR Support: SteamVR or Oculus PC
    • Additional Notes: HTC Vive or Oculus Rift VR headset. Internet connection required for product activation for the first time. After that, a persistent connection is not required to play SSVR: The First Encounter.
    Recommended:
    • Requires a 64-bit processor and operating system
    • OS: Windows 10 64bit
    • Processor: Intel Core i7-6800 equivalent
    • Memory: 8 GB RAM
    • Graphics: AMD Fury or NVIDIA GTX 1070
    • DirectX: Version 11
    • Storage: 10 GB available space
    • Additional Notes: HTC Vive or Oculus Rift VR headset. Internet connection required for product activation for the first time. After that, a persistent connection is not required to play SSVR: The First Encounter.
* Starting January 1st, 2024, the Steam Client will only support Windows 10 and later versions.
    Minimum:
    • OS: Ubuntu 14.04
    • Processor: Intel Core i5 - 4590 equivalent
    • Memory: 6 GB RAM
    • Graphics: AMD R9 290 or NVIDIA GTX 970
    • Storage: 10 GB available space
    • Additional Notes: HTC Vive or Oculus Rift VR headset. Internet connection required for product activation for the first time. After that, a persistent connection is not required to play SSVR: The First Encounter.
    Recommended:
    • OS: Ubuntu 14.04
    • Processor: Intel Core i7-6800 equivalent
    • Memory: 6 GB RAM
    • Graphics: AMD Fury or NVIDIA GTX 1070
    • Storage: 10 GB available space
    • Additional Notes: HTC Vive headset. Internet connection required for product activation for the first time. After that, a persistent connection is not required to play SSVR: The First Encounter.