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You selected the issue: I am having trouble with a Steam Family

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Steam Families
Steam Families allow up to six people to form a group that can play games from each other's libraries and allow Adult members of the Steam Family to set parental controls for Child members.

If you are having trouble with a Steam Family, please review our Steam Family FAQ for more information. Feel free to contact us if you have any further questions.
Steam Families User Guide & FAQ Manage your Steam Family
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