Whenever you make a purchase on Steam, you'll gain Steam Points based on how much you spent. Points can be redeemed in The Points Shop for a variety of community content.

If you are having a problem with Steam Points, first make sure you've read the FAQ linked below, as it answers the most common questions about the system. You can also check your Steam Points history, which includes a comprehensive log of all the points that you've earned and spent, along with a list of rewards that you've unlocked.

If you're still having problems with your points or the Steam Points Shop, please submit a help request describing the issue in detail.