Steam Support
Home > Error
An error occurred trying to handle that request. Please give us a few minutes and try again.
Try Again   Home
Steam Support
Home > I am having trouble with my Steam Guard Mobile Authenticator
You selected the issue: I am having trouble with my Steam Guard Mobile Authenticator

STEAM

MOBILE AUTHENTICATOR

SUPPORT

Steam Mobile App & Steam Guard Mobile Authenticator
The Steam Guard Mobile Authenticator is a feature of the Steam Mobile App that provides an additional level of security to your Steam account. The authenticator generates a code that you need to enter every time that you log on to your Steam account. The code changes every 30 seconds, can be used only once, and is unguessable.

If you are having trouble using the Steam Guard Mobile Authenticator, please review our Steam Guard Mobile Authenticator FAQ for more information. Feel free to contact us if you have any further questions.

For information about participating in the beta for the new Steam Mobile app please visit this Steam group.
Steam Guard Mobile Authenticator FAQ I deleted or lost my Steam Guard Mobile Authenticator
My issue isn't listed
Drop files here to attach them to your request
If you'd like to attach a file or screenshot to your help request, please use the Steam Client or update your web browser.
Browse for a file to attach or drag and drop files here.
Cancel