Steam Support
Steam Guard: How to set up my mobile authenticator

Voor Android- en iOS-apparaten



Download and install the app

The Android and iOS apps are the same. De onderstaande afbeeldingen tonen je de iOS-app, als gids voor deze instructies.

Step 1 - Sign in to the Steam Mobile App with your Steam account credentials and you'll land on the Steam Guard tab. Daar kun je "Authenticator toevoegen" selecteren om je authenticator in te stellen.




Step 2 - Enter a phone number, one that we can confirm with a text message. If you ever lose access to your Steam account, you can quickly recover it by asking Steam to send a text to this phone number.

Select your international prefix from the drop down.

Note: if you do not have a phone number, you can still add the authenticator. Klik hiervoor op de link 'Ik heb geen toegang tot een telefoonnummer' onder de knop Volgende.




Steam zal een bevestigingscode naar je telefoon sturen.

Step 3 - Enter the code we've sent to that phone number. If you don't receive the text, tap the link to send it again.

Note: Depending on your carrier, messages can be temporarily delayed. If you don't receive the text after a few hours, please contact Steam Support for additional assistance.




Step 4 - When the code is successfully entered, we'll present you with a Recovery code you might need in the future.

Schrijf de code op en bewaar hem op een veilige plek. Met deze code kun je je account zelf herstellen, mocht je je telefoon of authenticator kwijtraken. Sla deze stap niet over.




When the mobile authenticator is successfully enabled, you'll have these options when signing in to Steam:
  • Scan the Steam QR code with the Steam Mobile App
    Or
  • Enter your name and password, then Steam will send you an app notification to confirm
    Or
  • Enter your name and password, then enter the Steam Guard code from the mobile app


Meerdere accounts beveiligen


Your Steam Mobile app can be used to authenticate multiple Steam accounts. From the blue drop down on the Steam Guard tab, select an account or add a new one. Follow the steps above to add the mobile authenticator to this account. When that's successfully completed, you'll be able to confirm sign ins for all of your accounts, regardless of which account is signed into the app.

Questions about Steam Guard Mobile Authenticators? Learn more here

If you're having trouble logging in with the Steam mobile authenticator, please use our help site (help.steampowered.com) to recover your account.

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