Steam Support
My Items Are Missing or Were Stolen
View related issues below for more information on how to resolve them


Unfair Trades and Item Scams


You participated in a trade where you felt tricked or deceived. Your trade partner was posing as a reputable middleman or friend. There was money offered in exchange for your items.

A Gift Was Removed


After successfully trading for a gift through Steam, the game was removed from your account.


Items Not Properly Awarded


You qualified for an item that was not delivered to your account. You are not receiving item drops associated with normal gameplay.

Items Were Deleted


If items were deleted or removed from your account, it may be due to something unrelated, such as a VAC ban or trade ban.

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