Steam Support
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Steam Support
Account locked for posting or upvoting suspicious content on Steam

If you received a Suspicious Content account alert, Steam Support classified something posted or upvoted by your account as suspicious. Suspicious content includes links, messages and other types of content that are used for account theft, scamming, phishing, and other malicious or illegal activities.

The account alert should also contain a link or reference to the specific content that was reviewed and classified by Steam as suspicious.

You don't recognize the content that caused this account alert

If you didn't post or upvote this content, it means that someone with access to your account did. It's important that you secure your Steam account, associated email address, and computer.

Please follow these steps:

  • Scan your computer for adware, viruses, and other types of malware.

  • Secure the email account that is tied to this Steam account, or create a new secure email account.

  • Familiarize yourself with our Account Security Recommendations article.


Once these steps are complete, contact Support below to recover your account and remove the lock.


You posted the content that caused the account alert:

If you chose to upload the content that caused the account alert or think we made a mistake with our evaluation, please review the Online Conduct Agreement and the Community Rules & Guidelines.

After reviewing these documents, contact Steam Support to discuss restoring your access to the Steam Community.


Repeat infractions

If an account continues to post malicious content on Steam, the account may be permanently banned from using Steam Community features.

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