Steam Support
Steam Store Country


What is my current store country?

Your store country is set based on the location of your first Steam purchase. Your current country can be found under Account Details seen below. While traveling, the Steam store will show your country's prices and you will be able to make purchases as you would from home.



What if I move and want to change my store country to the new location?

If you have moved to a new place, or are living abroad for an extended period of time, you can update your Steam country setting when you complete your first purchase using a payment method from that country. If your location differs from your current Steam account store country setting you'll have an option to change your store country while you view your cart or as you complete your purchase. You will only have the option to change your store country once every 3 months.

Example scenario: moving from Germany to the United States
Let’s say you’ve recently moved from Germany to the United States. When checking out you will be able to select the country in which you are currently located on the cart page. From this page you can select the United States to update your cart, pricing, and payment method options. After completing your purchase with a payment method from the United States your account country will be updated to the United States.


What if I want to purchase in a currency or country other than what is shown?

Your store country must be set to the country where you currently reside and you must have a local payment method you can use to make purchases.

All available payment methods for your current store country are listed during the checkout process. If you are unable to make purchases from your current store country, look for Steam-compatible CD Keys and/or Steam Wallet Codes available for purchase at your local gaming retail stores.

Note: CD Keys and Steam Wallet Codes cannot be used to change your store country setting. 


What do I do if I am a new user that is currently traveling?

If you are a new Steam user it is not possible to temporarily change your store country to make purchases while traveling. You will need to return to your country of residence before you can set your store country.

We suggest setting up your account and your store country before traveling. Doing so allows you to see the store in your country's prices and to be able to make purchases as you would normally at home.

Example scenario: a permanent resident to the US creates an account in Spain
If your permanent residence is in the United States and you created a Steam account while traveling in Spain, you will not be able to set United States as your store country until you have returned home. To complete purchases while traveling in Spain, you will need to use a Spanish payment method or Steam Wallet Code.


What if I spend time in more than one country?

You can update your store country once every 3 months. To continue purchasing while travelling, use a local payment method that matches the current store country on your Steam account.

If you frequently move between countries, we suggest choosing the country that is your primary residence.


What if I use an APO address?

If you are serving abroad you can update your store country to the United States by using any payment method from the United States during the checkout process. Note: Currently, physical hardware purchases on Steam cannot be shipped to APO/FPO addresses.


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