• What is credit card verification?
• How do I verify my new credit card?
• What happens if I use all 3 attempts to verify my credit card?
• When will the authorizations be removed from my credit card statement?
• In what currency do the charges need to be entered in and how do I get the original amounts?
• Are virtual online credit cards supported?

What is credit card verification?

Credit card verification allows you to remove market restrictions associated with using a new credit card on Steam.

How do I verify my new credit card?

After using a new credit card on Steam, please go to the Credit Card Verification page and choose the card you wish to verify. Two small pending authorizations will be sent to your bank account. These authorizations may take time to appear on your statement. Once they appear, you may enter the exact unconverted amounts into the fields on the verification page. Please note that you only have three attempts.

What happens if I use all three attempts to verify my credit card?

If you fail to verify the card after three attempts, you will have to wait the normal 3 day period to use the Market. Steam Support cannot override this.

When will the authorizations be removed from my credit card statement?

Depending on your bank and their processes, it may take up to 30 days for the authorizations to be removed from your credit card statement. This can occur whether you verify the card or not.

In what currency do the amounts need to be entered in and how do I get the original pre-converted amounts?

The verification authorizations are sent to your bank in the same currency as your Steam Wallet. If the bank converts these to your local currency, you must contact them to request the original amount before any fees or conversions. The phone number will be on the back of the card.

Are virtual online credit cards supported?

Self verification does not currently support virtual credit cards. You must wait 3 days to use the Market each time you use a virtual card on Steam.

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